Reed.and son has very skilled and professional employees, they came in did the work very well and quickly and did a great job cleaning up. Great work thanks.

Contact with the office was prompt and professional. Technicians arrived on time. They were polite, professional, and knowledgeable. Repairs were completed in a timely manner. Good value. Will use again.

Our hot water heater got burned out in a storm power surge. Called Reed & Son at 7:45 am on Friday. Butch and Colin arrived about 8:45, diagnosed the demise of our heater and were able to install a new heater by 11:45! Butch & Colin were professional and efficient!

Vince and Hunter did a phenomenal job explaining the water softener system they installed for us. Very happy with how it turned out.

Great workmanship, very professional and reasonable priced. Would highly recommend.

I purchased a home with a lit of plumbing issues. Reed and son was referred to me by a neighbor. Everyone I have dealt with are professional, kind and really care about about the customer. I will 100% refer them to anyone needing a plumber.

Nick and Chad did great work on my water heater replacing the elements

Called Monday morning, Mike was here by noon explained the scope of the repair , quoted the price & did a great job!

Shad was great. He fixed a leak we had in the basement within a short period of coming to look at it. He came back out with Nick and Dylan and helped us with our water quality and pressure issues as well. Really great guys. My dog approves.

Nick, Shad, and Dillon did an excellent job installing new water treatment system, water heater and pump. They were polite and informative.

Fantastic experience with Shad, Nick and Dylan they were highly professional, did clean neat work and left the house cleaner than it was before they got here and not to mention fun to work with. Highly recommend their service.

Short backstory
Bought a house here in Mount Airy about six months ago. About three months ago, we had some leaking in the basement that occurred from our sewer line being invaded by a tree root.
Of course it was such a hassle Having just bought a new home and having to deal with this new headache. I called multiple companies and of course I used reading sons because they were highly recommended .

From the phone call with Shannon
To my first estimate with the contractor, it was hassle free. We’re upfront and honest being in the industry and contracting business myself. I really appreciate the knowledge that came with it.

I ended up using them as the company and today everything was just finished and is now smooth sailing. They even found an additional problem. I did not know of, and continued to help me out at the original cost of the quote.

Couldn’t ask for a better team of representatives for your area even if it’s a little bit farther out the Mount Airy definitely worth the call in the professional opinion.
Couldn’t thank the team enough five stars all around

This is my first time using Reed and Son Services for minor plumbing work. More expensive than my previous plumber but the quality, timeliness and knowledgeable staff will make me a repeat customer. Butch arrived at the start of the estimated window and completed the work efficiently, describing throughout the process what he was doing. I was impressed with his courteous, professional manner.

Alex and Chase were wonderful, efficient and kept me apprised throughout the appointment. The took care of my drain/disposal issue with care. Will call again if I have any more plumbing needs. Thank you Alex and Chase!

Reed & Son are the epitome of good service. Excellent in every way. My sump pump drain pipe was leaking badly, and I called them to see if they could get someone out to my house right away. From the time I hung up the phone to the time the technicians arrived was only a matter of about 15 minutes (full disclosure: they were just finishing a job only about a mile away...but I'm still impressed!). They quickly assessed the problem and got to work. Turns out that when they repowered my 30-year old, mineral-clogged pump it refused to come back on. So...new sump pump. But they had the job completed in just a little over an hour, and at a reasonable price. Chad and Nicholas, along with being very knowledgeable and efficient, were friendly and courteous...and definitely assets to the company.

In short, if I have any plumbing needs in the future I'll definitely know who to call...Reed & Son

Shad was awesome to work with! I just bought a house and had many things I had to do but he gave me the piece of mind by taking care of a pipe issue I had. I’d highly recommend working with him and I’m going to use him for future needs!

Dakota prepared 3 different estimates concerning my toilet. He was very personable and knowledgeable! I highly recommend him/Reed Plumbing Services.

Reed and Son Services LLC provided excellent service at a very reasonable price. I was so impressed with their attention to detail. They were professional and on time. I would recommend them to everyone.

Water leak due to cold temps. Reed and Sons were there 90 minutes after I called them. Found the broken pipe and had it fixed in about 40 minutes total. Joe and Dyllan were very easy going and knowledgeable. They had good suggestions to prevent this in the future. Thanks!

Prompt excellent work by Butch and Colin in getting our well pressure system back up and running! Would definitely recommend them for your plumbing needs!

Butch and Collin are Courteous, prompt, and seem to be detail oriented in a good way. Their prices seem reasonable. They tell you up front what it will cost.
I will call them again.

Every time we call Reed and Sons, they are punctual, polite and efficient. Butch and Collin came out this morning first thing to fix an to fix a shower faucet that was leaking and did a great job.

We used Reed and Son to repair some damaged pipes in our basement. Shad/Nicholas were technicians that came to access the damage. They were fantastic. They were punctual, worked efficiently and expeditiously, professional, and courteous. They cleaned up after themselves and explained step by step the work that they did. I would highly recommend Reed and Son on any plumbing services that anyone may need! We will definitely be using them in the future. Thank you Shad, Nicholas, and Reed and Son!

Great experience with Reed and Son! Shad and Nicholas were very knowledgeable and professional. They came on time and my issue was fixed quickly. Would definitely use Reed and Son again!

Very responsive, personal service; honest and transparent (they assessed the problem, explained work to be done and provided estimate and proceeded only with customer approval). Friendly, respectful, and thorough.

We had a leak in a pipe on our water heater, called Reed & Son and they had availability for the afternoon. Joe was able to fix it right away and came back the following day to change the kitchen faucet and food disposal and, Joe and Colin did a fantastic job! They cleaned up when they were finished, took the garbage with them, and also wore shoe coverings! Very friendly and knowledgeable. Highly recommend Reed & Son for your plumbing needs!

I had a leaking main water shut off valve. Called Reed and Sons and they were able to give me an appointment the next day. This was fine since the leak was slow.

Shad and Nicholas showed up on time the next day. They introduced themselves and were very friendly and polite. They were able to diagnose the problem quickly and provided me two options for the repair. They explained to me everything they would need to do and what parts would be required. After choosing one of the options they got right to work and had it fixed in about 45 minutes.

Shad and Nicholas were both extremely knowledgeable, professional and courteous. I would highly recommend them for any plumbing issues you would have.

Thank you Reed and Sons!

Reed and Son Plumbing did an excellent job! Joe and Dylan came out to fix my toilet, but while they were here I added a few other plumbing questions and small issues to the list. They handled everything without hesitation.

Both were professional, knowledgeable, and went above and beyond to make sure everything was working properly before they left. Great service and great experience overall — I highly recommend Reed and Son!

Guys did great. Hunter was very informative and efficient.

Shad and Nicholas were friendly, knowledgeable, and fast. Got our kitchen drain fixed in no time at all. Highly recommend and will use again!

With all the cold weather, it is no surprise that we had a problem with one of our pipes. I called after 4 pm and Reed & Sons was able to come over within the hour and fix the problem. Thank you so much.

Butch, the technician who came was great! Prompt, efficient, friendly, and also honest! He quickly addressed and solved three issues that I thought were related, but actually were not at all. Very satisfied with the service!

With the recent frigid weather we had frozen pipes everywhere The country house is very old dating back to the late 1890's in terms of its age. The recent wether was brutal on the structure. We called Reed and Son as soon as we discovered the damage which took several days due to frozen snow all around. So the problem was very bad by the time we discovered it threatening our well. The well had to be replaced underground and some frozen pipes under the house repaired.The work required digging a long, deep trench from the well in the front yard to the back yard, replacing the underground lines and connecting them to the inside tank. They were VERY responsive arriving on that very day in about 20 minutes after our call. They were very knowledgeable which gave us confidence that they had accurately assessed the problem. We got the estimate and were able to schedule the repair two days later. They arrived with a crew and machinery and completed the repairs agreed to in a day!!! They kept us informed as they worked which gave us great comfort. I would definitely recommend them to anyone and will DEFINITELY call them first if we need a plumber. Totally professional and serious workers.

These guys (Joe and Dyllan) were awsome to do business with. They came to fix my spigot and were honest and friendly. Also their repair charges were reasonable and affordable. I will certainly call them again if I need any plumbing work in the future.

We had a leak from a frozen pipe. Someone came
Out the same day we called. Butch showed up and was able to locate the problem quickly and offered a solution to the problem with minimal disruption. Butch was friendly, knowledgeable and able to have our pipe fixed and better than originally installed. He cleaned up whatever mess he made. We will be keeping Reed and Son on speed dial for any future plumbing issues. Thank you, Butch, for such speedy service!

With Reed and Son Services they do what they say they are going to do for the price they quote you. Prompt and courteous.

We had a complete failure of our water heater on a Wednesday night. After calling Reed and Sons on Thursday morning, they had a new water installed and the old one taken away by noon on Thursday. Dakota and Dylan we very professional and their work was outstanding. The office staff was also very good and very helpful. Reed and Sons is our go to company from now on for all of our plumbing needs in our home.

Woke up to a dreaded wet patch of carpet this morning. After scouring reviews I decided to contact Reed and Son - and I'm so glad I did! They had same day availability and even ended up getting to me earlier than originally planned. Mike and Dylan were so pleasant, knowledgeable, and helpful. They quickly found not only the main issue but another issue that needed prompt attention. I was offered a few different options and price points to fix the issue and they got right to work. Not hoping for future plumbing issues, but I would absolutely use them again and recommend them to anyone!

Highly recommend Reed and Son for plumbing. Excellent and professional service. I had an issue with my sump pump. They arrived at the scheduled time. Quoted for the work and carried out the work same day. I am very pleased with how stress free the whole process was from start to finish. Thanks guys.

Quick response after webform submission and technicians arrived within hours with the correct solution for a faulty gas pressure valve. Clean and professional. Highly recommend.

Excellent service once again!

Once again, fantastic service from Reed and Son, the best plumbing professionals in the state. On this occasion, Mike and Dylan diagnosed the issue of an iced roof air vent causing my toilets to not flush properly. Despite frigid temperatures and a long work day ahead after the big snowstorm, they took their time to thoroughly test/inspect my water pipes, explain the situation, and answer my questions. Knowledgeable, honest, and very easy to talk to. True professionals. Always a top-notch customer service experience from the moment you call the front office to make an appointment until the job is completed.

Called and within 15 minutes had a crew here. Joe and Dylan were the technicians that serviced my house. Both were beyond professional and kind. They were both very knowledgeable and accommodating to other issues that were not the reason for the initial call. Beyond the fantastic work they did, they had the utmost respect for me, my family, and our house. For any future work not only will I use Reed and Son Plumbing Services but hope to be able to request Joe and Dylan by name to be our technicians.

First time customer! Very happy with the work that was done! Chad and Nicholas did an awesome job!!

Shad was awesome. We had an emergency plumbing issue and he and his partner Nicholas were out to the house ASAP to fix it. They explained everything and were incredibly kind and helpful. I would absolutely use Reed and Son Services again.