Read What Our Clients Are Saying…
Based on 368 reviews
15:46 25 Jan 22
They came out because I was not getting hot water. At first they adjusted it. The next day they replaced it. Then I was advised by my neighbor downstairs that I had a leak. It took 2 calls but the owner fixed it and did not charge me. I would use them again.
23:08 23 Jan 22
My second time hiring Reed and Son - This time to assess my 19 year old water heater that had apparently reached the end of it's useful life. The office was able to fit me in their schedule the very next afternoon. The technicians arrived, explained my replacement options, gave me three quotes that included labor, parts and equipment, removed my old heater and installed the new one - all within a couple hours. I'd recommend them to anyone!
18:41 23 Dec 21
WELL DESERVED 5 stars from me. I've used their services twice and have had great experiences. They are prompt, efficient, and reliable. They do a wonderful job explaining how things work and provide you with the best options.A few years ago, they fixed a low water pressure issue I had. On top of fixing it, Frank (and Joe) provided me with a ton of useful information/recommendations about the pipes, valves, sump pump, etc.This time, they replaced my 15-yo water heater. They were able to come the next morning with an estimate and replaced the entire thing all in the same morning for a reasonable price. I would recommend their services to anyone!!!!!
19:15 22 Nov 21
Highly recommend Reed and Son Services. I own a small cafe and really needed a plumber quick. They were able to accommodate me and send someone that same day. Their trained plumbers were able to complete the job so fast that I had hardly no down time at all. They were very neat and clean; we were back up and running as soon as the job was complete. I would highly recommend. Pricing was very fair and the job was done perfectly. Thank you so much for helping us out that day.
02:01 19 Sep 21
Very professional and knowledgeable.
17:26 31 Aug 21
KC and Nick were awesome! I would recommend Reed & Son Services for all you plumbing needs!!
13:33 25 Aug 21
Hired during a real estate transaction for a client, very pleased with service, knowledge and professionalism
17:27 03 Aug 21
Hands down some of the best plumbing expertise in the area. Friendly and efficient, look no further for your next bathroom or kitchen remodel!
15:42 25 Jul 21
Great service! They were super helpful, laid out all my options, and were very quick at replacing our well pump! I highly recommend them!
17:11 30 Jun 21
Reed and Sons always does a GREAT job for us! Frank, our usual technician, is on time (a big deal for us), always friendly (even when hes had to crawl into the attic for repairs!), and efficient. He always remembers our house and asks how previous work is holding up.They always wear foot coverings and now masks too! (which has been an issue with other contractors we've had out recently so thank you!) We receive an estimate on the spot and it is quick and easy to get the work going!I never feel as though they try to sell me services or upgrades that aren't necessary. Frank is honest and answers all my questions patiently, despite quite a few of them being elementary and redundant as I attempt to understand plumbing. 😂 Pricing is fair and the work is always quality.We've used Reed and Sons for numerous repairs and we will absolutely continue to use their services for plumbing work in the future!
16:54 25 Jun 21
I was very pleased with Reed and Sons service, from scheduling through the actual service call. Frank was extremely thorough in searching for possible sources of water leaks. He answered all of my questions and left me estimates for work that I might need to have done in the future. I will definitely call on this company again.
15:09 23 Jun 21
Super responsive, on-time, provided suggestions (not as an up-sell) and repaired my issue.
15:35 22 Jun 21
Fast and prompt service everything was fixed that previously was not repaired correctly by other companies.
03:36 17 Jun 21
I read the prior reviews to make a choice for my repair work. The reviews were spot on. They did not disappoint. Very courteous, professional and punctual. I highly recommend Vince and the Reed and son company.
21:00 16 Jun 21
Patrick came out and repaired my faucet in a few minutes. He is a super nice guy. Reed and sons has always been there for my plumbing needs. I highly recommend this company as they take care of their customers.
18:43 15 Jun 21
Showed up on time and diagnosed and started repair immediately. Made good recommendations for changes to the layout for future maintenance
16:36 07 Jun 21
Vince was great! Our water heater broke and was leaking on Sunday night, when we called Reed and Son on Monday Morning they were able to come right over within an hour, and by 11:00 our new water heater was installed and ready to go. Great service, very knowledgeable and friendly.
13:22 05 Jun 21
I've used Reed & Son for a couple of jobs over the last couple of years. They always fix the problem quickly, very appreciated. I definitely recommend them for your plumbing needs.
00:50 19 May 21
Connected a replacement gas fireplace.
18:02 18 May 21
Vince and Dakota are good communicators and very skilled at their trade. I have plumbing that is vintage to my 1958 home and would always appreciate it being repaired in a manner that preserves both the function and appearance of the original. Vince used a source for the exact matches for my shower/tub stems and diverter. These parts restored my fixtures to their original glory. The result is most satisfying.I have more plumbing restoration needs going forward and would not hesitate to call Reed & Sons for any future plumbing repairs.
18:14 13 May 21
Installed gas line for gas fireplace. Very professional and efficient..
23:53 12 May 21
Replaced my sump pump. Gave me a price and performed work quickly and efficiently.
12:58 11 May 21
Another great experience with Reed and Son! Brandon was prompt, courteous, knowledgeable, and professional. I would recommend to anyone.
22:16 05 May 21
Excellent service! I called about a leak and Vince showed up within an hour. He was very professional and informative. He completed the repair quickly and efficiently. Rates were very reasonable considering it was an emergency call. I will definitely be using Reed and Son again.
16:06 19 Apr 21
Mark and assistant were excellent. Mark also gave me an estimate for new water heater which they will install on Friday. We're clients for life. Thanks!
20:31 16 Apr 21
KC and Nick were very helpful and I believe, fixed our issue. KC also did a quick check of our pressure tank because he noticed a change in water pressure at the sink. He gave us a good run down in what could cause that and gave us some things to think about for the future. Very helpful.Both were very pleasant.
19:07 14 Apr 21
Vince and Dakota did an excellent job of explaining and showing us the problem with our well tank. We have always been very satisfied with the response time, results, expertise and professionalism from Reed and Son. Thank you Vince and Dakota!
19:16 07 Apr 21
Fast and professional install. Polite, friendly. Excellent work.
13:22 05 Apr 21
Brandon fixed our sink, answered my questions and took a look at a few other issues for me. Reed and Sons are always professional. Honest, quality work. Highly recommend.
21:25 01 Apr 21
KC was polite, professional and friendly. They got me an appt. Less than 2 hours after I called. They provided fast and well done work for a reasonable amount. Will recommend to others.
23:50 31 Mar 21
Emailed them on a Sunday and Kris responded very quickly to my inquiry. They were able to get someone out on Wednesday. Vince came out and corrected three minor issues. Vince was knowledgeable, explained the problem, what he did to fix it, and even provided additional background as well. Vince was quick and efficient. We will use Reed and Son again for any future plumbing needs.
02:12 24 Mar 21
I woke up to discover... we had no hot water!Ice cold!I called Reed and Son Services...They were here within an hour...Within 3 hours we had a brand new hot water heater! (It took a bit longer due to our very old water heater/set up... to bring it all up to code).They were very professional, friendly, and polite.Even fixed a tiny leak/drip we had in a pipe (not related to the water heater), while they were here.I highly recommend Reed and Son!
17:49 19 Mar 21
They were courteous, efficient, and fit us in as quickly as possible.
13:39 19 Mar 21
The folks at Reed & Sons were helpful and friendly from my first phone call to the completion of the job! Frank was my technician and he did a great job, was thorough at diagnosing the problem with my shower/tub, was able to quickly get it taken care of. He was very prompt for both appointments and the emailed reminders and followups were helpful.I would definitely recommend Reed and Sons with no hesitation!
17:27 18 Mar 21
Company was very responsive! Staff was professional and knowledgeable. Felt costs were reasonable. I highly recommend Reed and Son Service, I will definitely use them again!
19:33 12 Mar 21
KC and the Reed and Son's team did a GREAT Job on our shower leak issue.They also put a shutoff in for the condo unit where another company failed to replace when our hot water heater was replaced. Highly recommend this company!
19:41 10 Mar 21
Gave me a clear answer to what was causing the shower faucet to not function. The price to repair was fair and honest. A previous estimate from other Plumbing Service was way to costly. Will use this Service again in the Future.
22:38 04 Mar 21
Patrick and his team were quick, clean, and courteous while assessing and performing a full waste water pipe replacement.Every single person on the team was friendly, helpful, knowledgeable and respectful. I would definitely call them again and recommend them to my friends and family.
04:55 27 Feb 21
Had them install my new dishwasher. Take out copper pipe and fix leak. Did a great job!
03:50 27 Feb 21
KC AND BRANDON WERE EXCELLENT PEOPLE AND EXCELLENT WORKTHEY HAVE KEYS TO HEAVEN. THANK YOU VERY MUCHI GIVE THIS COMPANY 101%
22:41 23 Feb 21
Curtious and professional. Good quality work.U
22:27 17 Feb 21
It’s hard to find trustworthy service. So pleased to find Reed and Son. Vince did a number of repairs and an install and we’re super happy with the quality of work.
17:43 16 Feb 21
Great service! We had a new fireplace installed. Needed a new gas line.
15:02 27 Jan 21
Reed and Son picked up the phone when I called. No message to leave or answer service. I was given a day and time immediately. We were given a time between 10 and 12. Vince arrived at 10. He is friendly and professional. Vince installed our kitchen faucet, removed a disposal and answered questions about future improvements we want to make. We just moved into the area and are pleased to find reliable professionals. We will not hesitate to call Reed and Son in the future.
16:42 20 Jan 21
I have used Reed & Son Services twice now and am very pleased with their service. The first time was to have our well pump replaced proactively. A few months later our septic started backing up into the house. Another Co came out and cleared the line right before Thanksgiving and we thought that was the end of it. It reared it’s ugly head again right before Christmas. The other Co came out and cleared the line again only this time the snake came up with mud on it indicating a break in the line between the house and our septic tank. The other Co was talking about digging everything up between the septic and the house whereas Patrick Reed said they were able to pull a new line through with minimal digging and only a little concrete removal inside. True to his word, he was there at 8am sharp on the day planned with a crew of 5. We were able to use the toilets by noon and they were done by 1pm. They came back 3 days later to reinstall the laundry tub that they had to remove for access to the plumbing. They all worked efficiently and there was no standing around. Reed & Son Services is now my go to Plumbers when it’s anything beyond my skill!
20:07 18 Jan 21
Our water heater stopped working on a Sunday afternoon and I gave a call to Reed and Soon early Monday morning. I choosed them based on Yelp reviews and the fact they are a family owned company, in my area and have been in business for two generations. We just moved in the area and didn't know any plumber. The office was very nice on the phone and they dispatched Brandon that very Monday morning. He was very professional and easy to talk to. He quickly saw what was the problem, gave me some options to fix it and answered my questions. I proceeded with a new water heater (I was expecting that option since mine was quite old). In a matter of two hours I got a new water heater. Very happy! Would recommend them to everyone! And they have earned my business for years to come!
13:29 18 Jan 21
They fixed leak under kitchen sink and replaced line for whole house humidifier. Everything working great!
22:10 14 Jan 21
Great Company! Super prompt, polite, and did an amazing (top quality) job. Price was on point for what had to get done. I really liked the "meet your crew" email they send before so you know who is showing up at your door. The invoice also contained pictures of the work done. A++ crew and company. I'll be sticking with Reed and Son for any future plumbing needs!
17:04 19 Dec 20
Brandon was prompt and professional. He was able to find the source of the leak in our bathroom and repair. I have used Reed and Son several times and they provide quality service.
17:15 11 Dec 20
Second time I used their service, first time replacing a toilet, this time replacing a leaking water heater. They always provide prompt, on time, professional and quality service. KC and Brandon are nice, patient and thorough. They are my go-to plumber now.
15:20 02 Dec 20
KC provided a great experience even if the news was not great. He explained everything in great detail and was honestly disappointed that he could not fix our problem given that the underlying issue was construction, not plumbing. That being said, he provided great advice on next steps, and was thorough and clear in explaining what the issue was . It was evident that he was very experienced and knowledgeable. After addressing this item, he installed a kitchen faucet which looks great, and then provided some additional tips unrelated to the issues we called him for. It is not easy learning you have a major issue that needs addressed, but it is comforting when it comes from someone who demonstrates a great level of professionalism and integrity. We will be calling Reed and Son for all of our future plumbing needs.
16:04 27 Nov 20
Responsive and efficient service. Clear explanation of problem/solution. All around great experience.
18:25 20 Nov 20
Great Guys - Found the issue and took care of it
19:24 19 Nov 20
my tech Brandon A was awesome, professional, polite, efficient, and even managed my puppy! Job well done! Had a new water heater in less than 2 hours of arriving. Would definitely use again.
02:12 11 Nov 20
KC and Brandon came out on Saturday night for an emergency call. They were prompt and professional. After they finished the repair, they also provided us an estimate for another necessary repair. They were very respectful of our property and very personable. They represent the company well.
23:32 06 Nov 20
I had several companies to come out and provide an estimate. KC came out to evaluate my plumbing issues. KC took the time to answer all of my concerns and questions. Because of his great personality and knowledge I decided to go with Reed and Son Services. Also the estimate KC provided was reasonable. KC and Brandon were the plumbers to do the repairs. They both did a great job. I must point out that Brandon was a respectful young man and stayed on task. The work Brandon performed was professional. I chose the right company!
12:55 04 Nov 20
These guys came and installed a shampoo bowl for my in-home hair salon and they did a wonderful job. Very kind, friendly and thorough. Not to mention their price was the best I had received so it's always nice to get quality guaranteed work at a reasonable price! I definitely recommend!
13:07 02 Nov 20
Patrick was prompt and professional. He wore a mask and feet coverings. He was very personable and friendly. He welcomed me watching what he was doing so I could learn myself. I would definitely use them again.
15:01 23 Oct 20
Brandon was courteous and quick. Reed and Son quoted reasonable prices for the work performed. I will be using them in the future, and I would recommend them to my friends.
17:09 22 Oct 20
The two men, Mark and Nix replaced our food disposal unit 7-23-20 and did the job very professionally in a timely manner following the Covid-19 safety concerns.
20:02 20 Oct 20
Vince and Brendan we great! They showed up early and were very friendly and professional. Each took the time to make sure I knew what was happening and felt comfortable with process. I am very glad we called Reed and Son Services. Will be a repeat customer!
14:15 14 Oct 20
Frank was very helpful and honest in his assessment of the issue and the price offered to fix it! We have a very old house and he was honest about expectations and explained everything in a way a very nervous and out-of-their element college student could understand. It was both faster and cheaper than I anticipated and, though I hope we do not need any other repairs in the near future, I know who to call if another emergency arises.
18:32 13 Oct 20
Very professional, clean and quality work.
17:48 13 Oct 20
We have used Reed & Sons for years and they are always very responsive and a great value. Vince and Nick provide quality work and are very professional.
18:12 08 Oct 20
Honest plumbers! How refreshing! My kitchen sink had a leak and I initially got a quote from Benjamin Franklin Plumbing who said I needed a new faucet to the tune of $750. I called Reed and Sons instead. They said I didn’t need a new faucet, just tightened some things and fixed my leak for way less. I definitely recommend Reed and Sons. I’ll call them first next time!
02:52 17 Sep 20
Reed and Son Services came out to do a thorough investigation of the problem with our pipes before starting the job. They gave us a plan and an estimate and returned on time to do the work. We have a complicated older home, and the plumbers stayed the whole day and completed the job including an additional item. They were very knowledgeable and the work was well done. They took photos to use for future reference of how the pipes were done. They were thorough about cleanup and completed the work in the time frame they said. We have worked with other plumbing companies, and I would definitely recommend Reed and Son.
20:27 09 Sep 20
Excellent quality from Frank & Joe B. Very friendly and knowledgeable.
20:26 07 Sep 20
Frank and Joe arrived on-time to investigate a failing pressure reduction valve. They confirmed it was bad and replaced it in about 30 minutes. Frank took the time to answer several plumbing questions in easy to understand detail. I was very pleased with the whole process.
01:54 05 Sep 20
Fast and professional. We have never had a septic and they were very informative in helping us understand the best way to treat the system. Thank you!
20:27 27 Aug 20
Called Reed and Son Services around 1:30pm because we had a leak in basement, had a brand new water pressure tank installed by 3:30pm. Great service, very responsive.
14:49 23 Aug 20
The techs came within 20 minutes of my call. They thoroughly checked the shower for plumbing issues. Discovered that the problem was not an issue from plumbing fixtures, but rather from deterioration of caulk in one lower corner of the shower causing the leak. I was impressed with their professionalism and honesty in their assessment. Will use Reed and Son for future plumbing needs.
22:07 18 Aug 20
Very professional and knowledgeable
20:33 13 Aug 20
From the initial email request to completed services and everything in between, was quick, simple and professional. Sara was extremely quick with the responses in scheduling! Vince and Brandon showed up to the house on time, in their professional uniforms and walked me easily through the diagnosis and process for available services. On the spot, they were able to fix the issue, simple & fast payment and was happy to be able to leave a positive review. What I loved also is a few days later I received a thank you card in the mail. It was a nice touch from the customer service side of things. Will definitely use Reed & Son in the future!
13:58 12 Aug 20
Frank and Joe were out today to repair the drain under our kitchen sink. It may sound simple enough except the house is 100 years old and accessing this drainpipe is difficult. To access the area requires an army crawl from the cellar on the opposite side of the house through a dirt crawl space that has become wet from the leaking pipe. Equipping himself in a protective suite Joe met that challenge and had the drain fixed in less than an hour. Great work guys!!
16:59 10 Aug 20
I needed professional advice about a leak in the basement snd they recommended a landscaper to change the contour of the ground outside the area where the water could be coming in. This was very much appreciated.