Read What Our Clients Are Saying…

4.9
Based on 560 reviews
Gary Spalding
Gary Spalding
19:15 27 Nov 22
These guys are great! Came out the day after thanksgiving after an hour of calling in. My septic line had clogged, Patrick and Joe had to remove my toilet and snake the drain out to the septic tank. They used a high tech camera to throughly inspect my septic line. Nice guys!
Liza Richards
Liza Richards
18:37 23 Nov 22
This company is awesome! I discovered a pressure tank issue late in the day. Facebook recommendation from our community page to the rescue!Alex arrived early in the a.m. and had a new tank installed in less than 2 hours. He was courteous, professional, and friendly.Will DEFINITELY recommend Reed & Sons. They saved my Thanksgiving!!
Judi Stull
Judi Stull
18:36 22 Nov 22
KC is always so friendly and nice and explains everything in a way I can understand. I really appreciate his knowledge.
Dawn Latimer
Dawn Latimer
14:15 22 Nov 22
On time, very polite, explained all repairs in depth. Made sure I understood it all.
cathy girouard
cathy girouard
00:52 22 Nov 22
I hired Reed and Son to replace my outdated well pressure pump, water neutralizer and add a water purification filter. Once again..... Excellent service. Outstanding customer service. I have never had the dreaded feeling that I'm being ripped off. I simply will not use any other technician or company.
Bill Bloom
Bill Bloom
21:58 21 Nov 22
Call this company early on Saturday morning they had someone to my home within two hours replace the water heater after giving me several options. Came back the next day to make some additional repairs as promised. Very satisfied with their workmanship.
Stacey Taylor
Stacey Taylor
20:33 17 Nov 22
Joe and the team at R&S are always my go to for my plumbing needs! They are on time friendly and very knowledgeable! It’s a love hate relationship! I hate that I have an issue but I love all the professional plumbing help that they have done for us over the years!If you don’t use Reed and Sons Services llc your missing out!!
William Warren
William Warren
15:57 17 Nov 22
Competent technicians
J Brumby
J Brumby
18:47 16 Nov 22
Highly recommend . I made an appointment for Reed & Son to come take a look at the toilet that wouldn’t flush. Two days later Reed & Son technicians Alex and Daniel arrived at the exact scheduled appointment time; explained my options to replace the 30 year old toilet & within 1 hour, a toilet was delivered, installed and ready to use (after the caulking on the floor dries in 2-3 hours) . When I asked about a Black Friday discount, I was offered a 10% Senior discount👍🏼
gary myers
gary myers
17:42 14 Nov 22
Vince was Awesome!!!!
Chris Slaybaugh
Chris Slaybaugh
21:19 13 Nov 22
Very professional and knowledgeable.
Abbie Abernathy
Abbie Abernathy
17:32 13 Nov 22
Vince was very patient and explained the whole process to me and my husband thouroughly. He and his partner worked till the job was done and they felt good about the results. They also came the same day I called which was such quick service.
Robert Condon
Robert Condon
23:57 12 Nov 22
Fantastic service by KC and the team.
Karen Kwasny
Karen Kwasny
23:54 12 Nov 22
Great prompt service
Zac Abernathy
Zac Abernathy
00:29 11 Nov 22
Vincent was very thorough and gave us exceptional service. He fixed our clogged kitchen sink and explained and took appropriate steps to mitigate future issues. Reed and Son Services and Vincent are highly recommended.
Andrea Nibert
Andrea Nibert
13:46 10 Nov 22
Brandon and Gary are very professional and thorough. They answered every question I had. Looking forward to the maintenance contract becoming available in 2023.
Dan Napolitano
Dan Napolitano
17:09 08 Nov 22
Great service and very professional. Can do all kind of services in one visit. They installed a new garbage disposer, a new dish washer and serviced the water system all in one visit.
Elizabeth Koozmin
Elizabeth Koozmin
17:41 04 Nov 22
Reed and Son fixed our water filter housing and replaced the filter, installed a new water softener, replaced leaking pipes that corroded (soft to the touch), and installed a new sink faucet. All the work was done efficiently with minimum disruption, although it took one and a half days to do all of it. Brandon and Gary kept the workspace clean and were sensitive to our request to wear a face mask indoors, which we really appreciated.
Ms. J A
Ms. J A
21:30 31 Oct 22
We were very pleased with their installation of our tankless water heater. They were professional, respectful and most of all, their work was meticulously done. I recommend this company!
Tom McDuffee
Tom McDuffee
05:21 30 Oct 22
We have used Reed many times. They are our go-to plumbers. Always on time, find the problem and fix it.
hailey belknap
hailey belknap
20:31 26 Oct 22
Excellent very knowledgeable and helpful gave me several options to choose and the cost
Kenton Davis
Kenton Davis
14:07 26 Oct 22
This is not our first time working with Reed and Son Services, and it will not be our last. This team is excellent in every respect. They will continue to be our "go to" team for all our plumbing needs. Jeff did great work today!
Curtis Galbreath
Curtis Galbreath
19:02 24 Oct 22
Outstanding service. Would highly recommend.
John Frank
John Frank
17:18 24 Oct 22
Replaced a damaged faucet in bathroom.
MrJoey1570
MrJoey1570
18:58 20 Oct 22
Our company was on a project and had a plumbing EMERGENCY occur. We called and they sent someone out immediately. Not only were they able to fix the problem they did it quickly and professionally! I would highly recommend them!!!
Deborah Dunn
Deborah Dunn
16:09 20 Oct 22
I have been using them for about the last 2 years & I've always been happy with their work. This last job was huge & they couldn't have sent a better team to do the work. I really can't see myself using anyone else. Thank you guys
Kevin Hoover
Kevin Hoover
12:38 20 Oct 22
Fixed my problem within 90 minutes of my call. Polite, skilled and professional service
Davy Haynes
Davy Haynes
12:37 20 Oct 22
I've been using Reed & Sons since I bought my own place about a year ago, and they've been amazing! Always quick to respond and show up on time. They are also very good at explaining things to someone who doesn't know much about plumbing. Can't recommend this company enough!
roy oursler
roy oursler
22:21 19 Oct 22
courteous, fast, on time, and explained all my options. highly recommend
Ann Coats
Ann Coats
18:25 19 Oct 22
Woke up with no water this morning. Called Reed and Son and Vince was at my house within an hour. He was able to diagnose and fix the problem in short order. Very professional. And I’m so happy to have water again. I’d definitely recommend Reed and Son
Susan Roberts
Susan Roberts
16:45 19 Oct 22
We always appreciate their services!
Jarrett Acey
Jarrett Acey
14:59 18 Oct 22
The team is extremely knowledgeable, professional, and efficient. They came highly recommended and I couldn't agree more!
Carolyn Ratliff
Carolyn Ratliff
00:58 16 Oct 22
I called and they were here the same day. The water line from the well to the house had sprung a leak. They were really nice, gave me options and a written estimate for each. We discussed the pros and cons and I felt they were very sincere, just the facts, their opinions and no pressure. The decision was made and they worked quickly, made the necessary repairs and cleaned up really well. I could not have been more pleased and the price was reasonable. I now have a new plumber> Thanks Vince and Pat.
Highly recommend Reed and Son Services. I own a small cafe and really needed a plumber quick. They were able to accommodate me and send someone that same day. Their trained plumbers were able to complete the job so fast that I had hardly no down time at all. They were very neat and clean; we were back up and running as soon as the job was complete. I would highly recommend. Pricing was very fair and the job was done perfectly. Thank you so much for helping us out that day.
Susan Felmey
Susan Felmey
20:46 13 Oct 22
Joe was very friendly and helpful with taking care of our leaking pipes. He worked quickly and efficiently and answered all my questions. I highly recommend them and will most definitely be using them again when needed.
David Singer
David Singer
17:00 13 Oct 22
Very professional, thorough, curtious, polite, and knowledgeable . I’d recommend Reed to anyone!!!!! Sincerely, Dr. David Singer!!!!
Samantha Yaun
Samantha Yaun
14:12 13 Oct 22
Alex came out today to fix a sunken flange in our upstairs bathroom. Not only did he fix the toilet leak, but was early and friendly to myself, my daughter, and my two dogs who wanted his attention at all times. Customer service is top notch as is quality of work.
Linda H
Linda H
19:54 12 Oct 22
Quick to respond, professional, and courteous.
Bryan Baker
Bryan Baker
19:27 12 Oct 22
Highly recommend Reed and Son, very knowledgeable and great to work with.
Kimberly Mullen
Kimberly Mullen
19:42 11 Oct 22
Very prompt, Vince asked questions to clearly understand the problem. He explained everything along the way and offered me several options, with no pressure. I will definitely use them again and recommend them.
Duane Demers
Duane Demers
14:39 10 Oct 22
I have used them a couple times and will use them whenever I have plumbing problems or projects. Always very professional and helpful.
Stephanie Bujold
Stephanie Bujold
13:36 09 Oct 22
Vince and his associate were on time,professional, friendly, and informative. We have a very old house that seems to have the strangest of problems for which this company always has a solution to.
Pat Gallagher
Pat Gallagher
23:51 07 Oct 22
Vince and Daniel came out this week to replace our 15 year old pressure tank. They arrived promptly at the promised time, were very professional, went over a couple of options with me, and answered every question that I had about the job. The work they did was exceptional. We could not be more pleased. I highly recommend Reed and Son Plumbing Services, and will call them in the future for any plumbing issues.
Daedra Carrio
Daedra Carrio
11:39 07 Oct 22
They were prompt and professional and explained everything in a way we understood and felt comfortable with
Justin Fleck
Justin Fleck
14:14 05 Oct 22
Very fast response to a gas line leak. The guys did a great job. Very respectful as well.
Amy Wilder
Amy Wilder
13:46 05 Oct 22
Brandon was extremely professional and did a great job explaining the issues.
Paul R Gunther
Paul R Gunther
19:28 04 Oct 22
Vince was Very Professional quick and efficient!
Rhino McCarthy
Rhino McCarthy
20:49 03 Oct 22
Same day service, had everything in stock. Nice crew.
Keith Bulkin
Keith Bulkin
16:08 03 Oct 22
Prompt service were professional.
Adriane
Adriane
15:47 30 Sep 22
Sherry at the front desk is wonderfully responsive and helpful. The technicians are knowledgeable and friendly. They come when they say they will or they always call and check.
Bill Fitzhugh
Bill Fitzhugh
18:31 29 Sep 22
Very professional
Frank Gallo
Frank Gallo
16:03 29 Sep 22
They were professional, efficient and polite. I highly recommend them for plumbing services.
Don Lewis
Don Lewis
13:33 29 Sep 22
Arrived early, all back to normal now.
Edd Hite
Edd Hite
11:49 29 Sep 22
Alex and Mark were great!!! Alex explained everything to me and offered options. Reed and Sons is the only plumber I use!
Erich Miller
Erich Miller
14:07 28 Sep 22
My wife and I moved into a new house last year and it was time to get everything serviced. KC and his partner were on time, gave us a solid quote for our leaking well pump, and then installed it for us as soon as it came in. My wife and I were really impressed with the ease of service, the explanations of everything, and quality of the service. We'll definitely be using Reed and Son Services again in the future!
Jasmine Baltimore
Jasmine Baltimore
22:05 27 Sep 22
Great customer service when calling and service appointment was reasonable. The technician Vince was excellent and so knowledgeable. He was sooooo nice and funny. Vince did an awesome job installing my dishwasher. The price was reasonable. I will be using this company for all my plumbing issues.
Tom McDuffee
Tom McDuffee
16:22 25 Sep 22
I've been using Reed & Son for several years now. They are fairly priced and have always solved the problem. What more can you ask for?
Barbara Cunningham
Barbara Cunningham
21:26 23 Sep 22
Brandon and Gary were very knowledgeable, efficient and very nice people. They did a clean job and I would be glad to have them do all my plumbing.
Eric Young
Eric Young
19:56 22 Sep 22
Excellent service, friendly folks
Kathy Brossart
Kathy Brossart
21:22 20 Sep 22
I completely recommend reading son for any plumbing needs. They've done some repairs in my house and now they're going to lay a gas line for my heater for my pool. They are always responsive courteous and on time.
steven gray
steven gray
21:41 17 Sep 22
Vince and Shad showed up on time with a good professional attitude. They did the work in a timely manor and answered all my questions. I will refer them to my friends for there future work.
James Hillman
James Hillman
01:28 16 Sep 22
Wonderful service. Very prompt, fair pricing! KC is the best
Tracy Skiba
Tracy Skiba
18:08 15 Sep 22
They have been helping us with our plumbing problems for a few years (30 year old house) Reasonable, efficient and friendly
Wendy Martin
Wendy Martin
17:33 14 Sep 22
Alex and Matt arrived on time and were so professional and very cordial. We have a jet pump with a well. These two gentlemen had to pull the foot valve out of the well. The foot valve was broken and must have been used to break through sediment. Alex (thinking out of the box) used a small sledge hammer to lower into the well to break through blockage. Then lowered the new foot valve...brilliant. They fixed the leaks and installed a new water tank. Now we have better water pressure and our pump is not running like it was prior to the fix. This company is the BEST!!! Use them. They are my go-to plumber every time. wendy
Gabz Wood
Gabz Wood
19:02 11 Sep 22
Very prompt to respond, got me an answer and an estimate within minutes
Paul Barrett Jr
Paul Barrett Jr
16:04 10 Sep 22
Very knowledgeable, professionabkw. They will be my plumber!
Bernadette Korpacz
Bernadette Korpacz
18:52 08 Sep 22
Vince is terrific. I do not trust anything "plumbing" related in my house EXCEPT to Vince.
Jim Liveright
Jim Liveright
12:46 08 Sep 22
Came right on time, Alex & Matt were great! Would highly recommend!!!
Curtis F
Curtis F
21:05 06 Sep 22
Great service from Brandon and Gary. They arrived exactly on time and were very efficient in performing their work. Great customer service all around.
Paul Young
Paul Young
16:46 04 Sep 22
They did a lot of work for us and all of it was with the utmost quality. Replaced shower heads, reconfigured old pips , replaced leaky valves, installed a new water holding tank and installed water softener. Would not hesitate to use them again
Daniel Hahn
Daniel Hahn
16:41 29 Aug 22
Prompt response, on-site very quickly to assess the issue and were able to get a new well, pressure tank, and controller within a week. First controller did not work, but Reed & Sons were prepared with an interim pressure switch and came back next day with a replacement controller. Work was high quality and employees were very professional and took their time answering my questions and helping me to understand maintenance. Provided excellent advice on what I needed vs. what was a nice-to-have.
Ada Miller
Ada Miller
16:36 29 Aug 22
Joe provided excellent service. He kept things clean, explained everything, making sure I was aware of any issues. He was very professional. I always use Reed and Son and have not been disappointed with them.
Jay Travers
Jay Travers
21:04 28 Aug 22
I have used these guys for years. Always prompt, friendly & efficient. 5 stars is not enough
Terri
Terri
15:48 28 Aug 22
Scheduling was easy and office staff were polite and helpful. Joe arrived on time and was courteous and professional. Couldn't ask for a better experience.
D W
D W
19:00 25 Aug 22
Alex is very knowledgeable, professional, and takes the time out to explain things. Customer Service is very important to me, along with honesty, and doing the job right. Because of this, I recommend this company.
Gabriel Roehrig
Gabriel Roehrig
18:57 25 Aug 22
Very professional and fixed the issue fast.
Maureen Gordon
Maureen Gordon
16:55 23 Aug 22
Vanity and faucet installation.
Kathy Moran
Kathy Moran
15:55 23 Aug 22
Joe was fabulous!
Kevin Campbell
Kevin Campbell
14:51 23 Aug 22
No one likes to spend money, but these guys are well worth it! Service and plumbers are professional and consistent. It like having your friends come to work on your house. Great work!
Gigi Mehta
Gigi Mehta
14:04 22 Aug 22
They were professional and finished everything really quickly and cleaned the area.
Richard Bis
Richard Bis
14:49 19 Aug 22
Very professional people.
EXXEL Mechanical
EXXEL Mechanical
22:59 18 Aug 22
New well pump, and lines
Larry Daulbaugh
Larry Daulbaugh
21:29 18 Aug 22
Reed and son responded quickly to our request to have a faucet installed in our bathroom. Vince and Joe were respectful of our property and quickly installed the valves and faucet . I would recommend Reed and Son, and will, to anyone I know needing a plumbing issue . Thanks guys!
Katie Gruber
Katie Gruber
17:50 16 Aug 22
Vince and Matt were on time, professional, and took the time to explain what they were doing and why. They cleaned up after themselves throughout their work in the house. I also asked questions about another plumbing topic not related to the days service and Vince was more than happy to take the time answer and explain. I will be using them again in the future.
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