Read What Our Clients Are Saying…
Based on 455 reviews
16:04 01 Jul 22
Will D. was prompt, courteous, knowledgeable and helpful. Highest recommendation!
17:18 30 Jun 22
Called and had a service appt window scheduled for same day. Both guys were very nice, and did an excellent job fixing my leak. Will definitely use again.
15:03 30 Jun 22
Installed my dishwasher, always great service!
19:08 27 Jun 22
Reed and Son did a great job with my plumbing issue. They got me in the same day, they listened to me and they figured out the source of my drain blockage. Very pleased with the results.
15:34 27 Jun 22
We broke a pipe on a Sunday and called Reed & Sons Monday morning. They were at my house within 15 minutes and fixed the issue. No hassles and and a fair price. Completely happy with the experience. Will definitely use again.
01:42 25 Jun 22
Water heater quit working. Called K&S and the same day they fitted us into their schedule. Arrived on time, very courteous, professional and removed the old water heater and installed a new one. They were quick and were very knowledgeable on the system we had. They were also the best price out of 6 different plumbers. Very happy. Couldn't have asked for a better company to come in time of need. Five stars*****
19:00 23 Jun 22
The guys did a great job.
18:13 18 Jun 22
Will and Matt did an excellent job explaining every detail before, during and after repairs! They were very skilled, knowledgeable and kind!! Also prices seemed very fair.
17:29 17 Jun 22
Professional, fast, thorough and reliable. Couldn’t ask for a better plumber !
19:36 15 Jun 22
Routine Service of water system. Explains all work done and always answers any questions I may have.
16:09 15 Jun 22
Our ejector pit pump broke suddenly. Reed and Son answered my voicemail that I left on a Sunday late afternoon and they were able to fit me in Monday morning. Brandon and his helper made quick work out of a messy job. Thanks!
13:25 15 Jun 22
The crew showed up on time and did annual maintenance on my water heater.
16:43 13 Jun 22
They explained everything that was to be repaired and the cost of the service. I would recommend Reed and Son to anyone needing plumbing services.
16:02 11 Jun 22
Had an overnight emergency with water heater leak and although booked for the day had it replaced by Noon😁😎
Donald “Don” Brown
12:17 11 Jun 22
I have a leak in a pipe coming from my water heater installed a couple months ago. The Reed plumber determined the leak is actually from my Culligan water unit that is less than a year old, and I have to call them because they handle the warranty.
13:54 09 Jun 22
Always on time near the beginning of the arrival window which is already small (2hrs). Walk through every step of the process with us. No pressure to proceed with services. Updates throughout job. Educate on best practices for proper upkeep and maintenance. Best part is that the same technicians come to our home so they are familiar with our systems, layout and work history. Highly recommend.
16:18 08 Jun 22
Asked on FB about who I go to for plumbing; these guys got the most votes. I cross checked out other review sites and Google and it was nothing but positive experiences for everyone. They didn't disappoint and definitely delivered good quality, responsive work. Will continue to use them and also refer anyone else that has plumbing issues.
17:10 02 Jun 22
Great service! We had a new fireplace installed. Needed a new gas line.
11:10 02 Jun 22
showed up early. did a fantastic job. cleaned up. i have recommended them to friends
15:19 29 May 22
My parents sink backed up and when I called they were so helpful! On time! And Brandon was very nice and fixed the sink!!!!! Highly recommend!!
22:37 27 May 22
Reed and Son always provides best customer service and expert plumbers. They care to deliver the best services. Highly recommend!
18:08 24 May 22
I have not contracted Reed yet, waiting for a quote on the work but the Technician was great. Explained everything, answered my questions and was very professional. Great experience
12:31 24 May 22
14:24 23 May 22
Professional and timely. Alex also took time to help increase our knowledge to prevent future drain issues. If/when I need plumbing services again I will absolutely be calling Reed and Son Services.
03:27 20 May 22
Can always count on Reed & Son for reliable, prompt, professional and courteous service!
22:22 17 May 22
Brandon and Gary did a great job replacing my water heater. They tidied up my plumbing as part of the job and di a good job cleaning up after.
14:55 13 May 22
My request was well received and with courtesy. The staff was friendly and helpful as well as courteous to wear booties. I can't say enough good things about Reed and Son Plumbing. I would recommend them to everyone.. no matter the size of the job they are always helpful, efficient and trustworthy!Thank you again Reed and Son Plumbing!KBarber
02:41 13 May 22
I used Reed and Son for an unusual plumbing problem that nobody else wanted to tackle. They were professional, on time, and completed the task perfectly and on budget. The next time I need plumbing work they will be the only ones I call.Dan
13:02 12 May 22
Vince was thorough, went through all of my options, and ultimately saved me a few dollars. Would definitely recommend.
13:01 09 May 22
I've used Reed & Son for a couple of jobs over the last couple of years. They always fix the problem quickly, very appreciated. I definitely recommend them for your plumbing needs.
17:15 07 May 22
I had a concern for our sump pump they installed about a year ago. Everything had been working but I wanted to make sure. They made a trip out to investigate, gave it a thorough test and answered all of my questions. Very professional and pleasant to speak with. I felt bad having them come out for which turned out to be nothing, but I was not even charged. Amazing company and our go to for all future plumbing needs.
18:08 05 May 22
Replaced ball valve. Required removal of a large access panel. Very helpful in doing that.
10:51 03 May 22
The most professional and trustworthy company we have come across since moving to the area - will be recommending to all of our friends!
21:40 02 May 22
Alex and team were on time, professional, and explained all options thoroughly for our broken hot water heater. They also fixed an outside faucet that had not been working for 25 years that other plumbing companies had look at before and could not repair. So super impressed !!!!
02:19 02 May 22
Great group of guys! Joe, KC, and Shad were great! They were quick to show up, really down to earth, friendly, and very knowledgeable. First time I’ve had someone come out to the house that you feel you can trust them as pros just in a few minutes of their time. Really good company if you need anything plumbing related and fast.
18:16 27 Apr 22
Alex was very knowledgeable and professional.
15:34 27 Apr 22
Vince and his team were wonderful! Prompt, efficient service provided. Admin team were great with scheduling us quickly. Cost was also fairly priced, with quality in mind. We'll definitely be using Reed and Son again.
19:20 26 Apr 22
I was able to get a technician out to my house the same day for a toilet repair. K.C. was prompt, kind and transparent. He made sure I was aware of best and worse case scenarios to make sure there were no surprises. As with most toilet repairs, it was a dirty job, but he remained professional, understanding and pleasant. He also made sure I knew of a future issue that may occur with my toilet based off his findings and what we should do if an issue arises. I would definitely recommend and use them again in the future!
20:29 20 Apr 22
Both men were professional and explained in detail the problem. They offered solutions and the cost involved with each choice. The work was completed in a timely manner and the area was clean when they were finished.
20:01 14 Apr 22
Vince and Matt were very knowledgeable and went above and beyond to ensure to coordinate with the Town of Mt. Airy to do the repairs both inside as well as outside of my house.
16:04 13 Apr 22
Called this morning since my old (2008) water heater started leaking pretty bad last night. Reed and Sons was able to schedule me for a morning appointment, after they arrived they looked at it and showed/described detailed options for repair or replacement of the water heater (elected replacement). Both technicians were friendly, professional, polite and finished within the time estimated! Would definitely use this business again.
18:52 08 Apr 22
Reed and son are my go to for all plumbing needs. Their experience and quality is 2nd to none.Waste of time calling anybody else.
23:14 05 Apr 22
Called for them to fix a faucet and they found some other leaks. They fixed all the leaks. They were very professional and everything looks great. Will be recommending Reed and Son Services. Keep up the great work.
18:14 05 Apr 22
Vince replaced a defective faucet and informed me it was covered under a manufacturer and workmanship warranty. He ensured the faucet didn't leak. Work completed and happy customer. Thank you!
19:01 04 Apr 22
Repeat customer. Good folks. Courteous. Professional. Honest. No hype or gimmicks.
15:45 04 Apr 22
Top notch service as always! Patrick and Mark were fast, professional, and courteous. Their work is always superb.
15:28 30 Mar 22
Fast. Professional. Curteous. Reasonable price for repair.
18:19 25 Mar 22
Frank and Joe were very professional and did a great job fixing my low water pressure.Many thanksAlan
17:04 16 Mar 22
We had a huge clog in a pipe that was backing up our kitchen sink, our utility sink, our washing machine and it was a mess. I called at 10am and by 1pm; two wonderful technicians had explained the problem and how they’d go about fixing it, how much it would cost, played with my puppy and fixed the problem complete…then told me exactly what they had done. They were fantastic and super friendly. I hopefully won’t need to use them again soon, but if I have a plumbing issue—I know who I will call.
16:21 09 Mar 22
Techs were very professional and although a water problem developed during the repair they were able to remedy the problem. For the leaks and valves I had repaired I thought the company was a little pricey as compared to when I had an entire bathroom redone with a different company. They send a tech to evaluated the job and give you a free price on site and do not quote any rates over the phone.
19:51 08 Mar 22
I have used Reed & Sons for numerous plumbing issues, inside and out. Sherri at reception is always very polite and professional and set me up with a timely appointment. The repair was to find a leak that caused water damage to the living room ceiling. Brandon and Gary showed up on time and were very professional (wore booties over their shoes). They assessed the problem and luckily found the issue and repaired it within a few hours. They were happy to explain the problem to me and show me what they were repairing. I highly recommend Reed & Sons for all your plumbing needs!
01:05 05 Mar 22
They arrived early and got the job done quickly.
15:01 03 Mar 22
I called in the same day with a clogged toilet and they were out within a few hours. We decided to upgrade our toilet as well so they installed it while they were here. Great service. Great guys.
Denise C. Hardesty -MDH-
21:57 28 Feb 22
Professional job!! Mark made sure toilet and faucets and sink were lined up, sealed and everything was cleaned up. I highly recommend!!
21:09 24 Feb 22
Came out same day to diagnos our problem! Very efficient and explained our problem in great detail. Highly recommend their services.
18:50 24 Feb 22
Patrick came out and repaired my faucet in a few minutes. He is a super nice guy. Reed and sons has always been there for my plumbing needs. I highly recommend this company as they take care of their customers.
00:30 17 Feb 22
Alex and Nick were absolutely EXCELLENT. They went above and beyond in every way possible. I will always bring them any business that we need done!
22:27 16 Feb 22
The service technicians were friendly, quick and very accommodating. I was very impressed. I would definitely use again. They were professional as always and even went above and beyond.
13:38 15 Feb 22
Will and Joe did a great job! They answered all my questions. They were both very professional and polite.
18:56 08 Feb 22
Vince is a professional who takes the time to explain not just what Reed and Son Services do but also why. He answered all my questions and more. It was clear that Vince and Gary take pride in the quality of their work and are dedicated to providing a high quality solutions that will last.
19:03 06 Feb 22
The two men, Mark and Nix replaced our food disposal unit 7-23-20 and did the job very professionally in a timely manner following the Covid-19 safety concerns.
Dee Ann Drummey
18:22 03 Feb 22
We have used Reed and Son Services at least 3 times since buying our house in 2020. They are fantastic! Servicemen are skilled, professional, and honest. Their prices are very fair too! We will always call them in the future.
15:46 25 Jan 22
They came out because I was not getting hot water. At first they adjusted it. The next day they replaced it. Then I was advised by my neighbor downstairs that I had a leak. It took 2 calls but the owner fixed it and did not charge me. I would use them again.
23:08 23 Jan 22
My second time hiring Reed and Son - This time to assess my 19 year old water heater that had apparently reached the end of it's useful life. The office was able to fit me in their schedule the very next afternoon. The technicians arrived, explained my replacement options, gave me three quotes that included labor, parts and equipment, removed my old heater and installed the new one - all within a couple hours. I'd recommend them to anyone!
18:41 23 Dec 21
WELL DESERVED 5 stars from me. I've used their services twice and have had great experiences. They are prompt, efficient, and reliable. They do a wonderful job explaining how things work and provide you with the best options.A few years ago, they fixed a low water pressure issue I had. On top of fixing it, Frank (and Joe) provided me with a ton of useful information/recommendations about the pipes, valves, sump pump, etc.This time, they replaced my 15-yo water heater. They were able to come the next morning with an estimate and replaced the entire thing all in the same morning for a reasonable price. I would recommend their services to anyone!!!!!
Superfoods Cafe & Market
19:15 22 Nov 21
Highly recommend Reed and Son Services. I own a small cafe and really needed a plumber quick. They were able to accommodate me and send someone that same day. Their trained plumbers were able to complete the job so fast that I had hardly no down time at all. They were very neat and clean; we were back up and running as soon as the job was complete. I would highly recommend. Pricing was very fair and the job was done perfectly. Thank you so much for helping us out that day.
02:01 19 Sep 21
Very professional and knowledgeable.
17:26 31 Aug 21
KC and Nick were awesome! I would recommend Reed & Son Services for all you plumbing needs!!
13:33 25 Aug 21
Hired during a real estate transaction for a client, very pleased with service, knowledge and professionalism
17:27 03 Aug 21
Hands down some of the best plumbing expertise in the area. Friendly and efficient, look no further for your next bathroom or kitchen remodel!
15:42 25 Jul 21
Great service! They were super helpful, laid out all my options, and were very quick at replacing our well pump! I highly recommend them!
17:11 30 Jun 21
Reed and Sons always does a GREAT job for us! Frank, our usual technician, is on time (a big deal for us), always friendly (even when hes had to crawl into the attic for repairs!), and efficient. He always remembers our house and asks how previous work is holding up.They always wear foot coverings and now masks too! (which has been an issue with other contractors we've had out recently so thank you!) We receive an estimate on the spot and it is quick and easy to get the work going!I never feel as though they try to sell me services or upgrades that aren't necessary. Frank is honest and answers all my questions patiently, despite quite a few of them being elementary and redundant as I attempt to understand plumbing. 😂 Pricing is fair and the work is always quality.We've used Reed and Sons for numerous repairs and we will absolutely continue to use their services for plumbing work in the future!
16:54 25 Jun 21
I was very pleased with Reed and Sons service, from scheduling through the actual service call. Frank was extremely thorough in searching for possible sources of water leaks. He answered all of my questions and left me estimates for work that I might need to have done in the future. I will definitely call on this company again.
15:09 23 Jun 21
Super responsive, on-time, provided suggestions (not as an up-sell) and repaired my issue.
15:35 22 Jun 21
Fast and prompt service everything was fixed that previously was not repaired correctly by other companies.
03:36 17 Jun 21
I read the prior reviews to make a choice for my repair work. The reviews were spot on. They did not disappoint. Very courteous, professional and punctual. I highly recommend Vince and the Reed and son company.
18:43 15 Jun 21
Showed up on time and diagnosed and started repair immediately. Made good recommendations for changes to the layout for future maintenance
16:36 07 Jun 21
Vince was great! Our water heater broke and was leaking on Sunday night, when we called Reed and Son on Monday Morning they were able to come right over within an hour, and by 11:00 our new water heater was installed and ready to go. Great service, very knowledgeable and friendly.
00:50 19 May 21
Connected a replacement gas fireplace.
18:02 18 May 21
Vince and Dakota are good communicators and very skilled at their trade. I have plumbing that is vintage to my 1958 home and would always appreciate it being repaired in a manner that preserves both the function and appearance of the original. Vince used a source for the exact matches for my shower/tub stems and diverter. These parts restored my fixtures to their original glory. The result is most satisfying.I have more plumbing restoration needs going forward and would not hesitate to call Reed & Sons for any future plumbing repairs.
18:14 13 May 21
Installed gas line for gas fireplace. Very professional and efficient..
23:53 12 May 21
Replaced my sump pump. Gave me a price and performed work quickly and efficiently.
12:58 11 May 21
Another great experience with Reed and Son! Brandon was prompt, courteous, knowledgeable, and professional. I would recommend to anyone.
22:16 05 May 21
Excellent service! I called about a leak and Vince showed up within an hour. He was very professional and informative. He completed the repair quickly and efficiently. Rates were very reasonable considering it was an emergency call. I will definitely be using Reed and Son again.
16:06 19 Apr 21
Mark and assistant were excellent. Mark also gave me an estimate for new water heater which they will install on Friday. We're clients for life. Thanks!
20:31 16 Apr 21
KC and Nick were very helpful and I believe, fixed our issue. KC also did a quick check of our pressure tank because he noticed a change in water pressure at the sink. He gave us a good run down in what could cause that and gave us some things to think about for the future. Very helpful.Both were very pleasant.
19:07 14 Apr 21
Vince and Dakota did an excellent job of explaining and showing us the problem with our well tank. We have always been very satisfied with the response time, results, expertise and professionalism from Reed and Son. Thank you Vince and Dakota!
19:16 07 Apr 21
Fast and professional install. Polite, friendly. Excellent work.
21:25 01 Apr 21
KC was polite, professional and friendly. They got me an appt. Less than 2 hours after I called. They provided fast and well done work for a reasonable amount. Will recommend to others.
23:50 31 Mar 21
Emailed them on a Sunday and Kris responded very quickly to my inquiry. They were able to get someone out on Wednesday. Vince came out and corrected three minor issues. Vince was knowledgeable, explained the problem, what he did to fix it, and even provided additional background as well. Vince was quick and efficient. We will use Reed and Son again for any future plumbing needs.
02:12 24 Mar 21
I woke up to discover... we had no hot water!Ice cold!I called Reed and Son Services...They were here within an hour...Within 3 hours we had a brand new hot water heater! (It took a bit longer due to our very old water heater/set up... to bring it all up to code).They were very professional, friendly, and polite.Even fixed a tiny leak/drip we had in a pipe (not related to the water heater), while they were here.I highly recommend Reed and Son!
17:49 19 Mar 21
They were courteous, efficient, and fit us in as quickly as possible.
13:39 19 Mar 21
The folks at Reed & Sons were helpful and friendly from my first phone call to the completion of the job! Frank was my technician and he did a great job, was thorough at diagnosing the problem with my shower/tub, was able to quickly get it taken care of. He was very prompt for both appointments and the emailed reminders and followups were helpful.I would definitely recommend Reed and Sons with no hesitation!
17:27 18 Mar 21
Company was very responsive! Staff was professional and knowledgeable. Felt costs were reasonable. I highly recommend Reed and Son Service, I will definitely use them again!
19:33 12 Mar 21
KC and the Reed and Son's team did a GREAT Job on our shower leak issue.They also put a shutoff in for the condo unit where another company failed to replace when our hot water heater was replaced. Highly recommend this company!
19:41 10 Mar 21
Gave me a clear answer to what was causing the shower faucet to not function. The price to repair was fair and honest. A previous estimate from other Plumbing Service was way to costly. Will use this Service again in the Future.